Communication
EARLY BIRD 10% to enroll in our Specializing Masters starting in autumn 2021 and spring 2022

Belina Raffy

Didactics

Service Design

IX edition
  • English
October 2021

Bio

As a service designer, how can you engage people effectively in creative parts of the design process? How can you make your approach highly productive, enjoyable, and able to allow for fresh insights? In this highly interactive, two-day course, we will explore key facilitation approaches, tools, activities, and techniques coming from applied improvisation, which are now globally used to support Service Design processes from the research phase through to the co-design of service solutions.

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