Service Design
The first Specializing Master in Service Design at the Politecnico di Milano
VIII Edition - in English
October, 2020


Alumni Design Talks - December 3, 2018
Service Design at Intesa Sanpaolo: Looking beyond businesses

Expert Design Talks - November 28, 2018
Designing Services for Sustained Behaviour Change

Alumni Design Talks - November 23, 2018
Service Design at Digital Entity: making emerge latent needs

Alumni Design Talks - April 4, 2018
How I used design thinking to reinvent my career. And why it worked!

Expert Design Talks - March 16, 2018
Expanding the Scope of Design in Government. 

Alumni Design Talks - March 15, 2018
Service Design at Fjord: with people in the heart. 

Alumni Design Talks - February 27, 2018
A PSSD mindset into the digital marketing world. 

RETHINK! Service Design Stories
October 14, 2017 - Triennale di Milano, Fall Design Week 2017

Alumni Design Talks - June 15, 2017
PSSD in Mida: Integrating a service design approach into training and HR consulting.

Alumni Design Talks - February 28, 2017
Service design for digital banking: from ideation to implementation at Intesa Sanpaolo.

Alumni Design Talks - November 28, 2016
Building products at Facebook: the team and the process. 

INTANGIBLE/ Is the Future of Design in Services?
Take a look at our Flickr photogallery

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Service Design


Tuition and Fees
The total cost is € 15.500 per student.
For Politecnico di Milano students, € 14.000.
Finacial aid available.
  • design, manage, and organize the conception and implementation of a service
  • develop innovation and entrepreneurship
Teaching Plan
Start date: October, 2020
Classes: from October 2020 to April 2021
Internship: from April to September 2021
End date: October 2021
Venue, Via Don Giovanni Verità, 25 - 20158 Milan

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