{"id":33964,"date":"2021-12-03T12:11:34","date_gmt":"2021-12-03T12:11:34","guid":{"rendered":"https:\/\/www.polidesign.net\/?post_type=eventi&#038;p=33964"},"modified":"2022-11-08T15:19:50","modified_gmt":"2022-11-08T15:19:50","slug":"service-design-masterclasses-2022","status":"publish","type":"eventi","link":"https:\/\/www.polidesign.net\/it\/eventi\/service-design-masterclasses-2022\/","title":{"rendered":"Service Design Masterclasses 2022"},"featured_media":34000,"template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service Design Masterclasses 2022 &bull; POLI.design<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.polidesign.net\/it\/eventi\/service-design-masterclasses-2022\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service Design Masterclasses 2022 &bull; POLI.design\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.polidesign.net\/it\/eventi\/service-design-masterclasses-2022\/\" \/>\n<meta property=\"og:site_name\" content=\"POLI.design\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/polidesignmilano\" \/>\n<meta property=\"article:modified_time\" content=\"2022-11-08T15:19:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.polidesign.net\/wp-content\/uploads\/2021\/12\/grafiche-varie-Masterclass_square-sito.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@POLI_design\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.polidesign.net\/it\/#organization\",\"name\":\"POLI.design\",\"url\":\"https:\/\/www.polidesign.net\/it\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/polidesignmilano\",\"https:\/\/www.instagram.com\/polidesign\/\",\"https:\/\/www.linkedin.com\/company\/polidesign-milano\",\"https:\/\/www.youtube.com\/user\/POLIdesign\",\"https:\/\/twitter.com\/POLI_design\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.polidesign.net\/it\/#logo\",\"inLanguage\":\"it-IT\",\"url\":\"https:\/\/www.polidesign.net\/wp-content\/uploads\/2020\/10\/Logo-Polidesign-14.svg\",\"width\":182,\"height\":36,\"caption\":\"POLI.design\"},\"image\":{\"@id\":\"https:\/\/www.polidesign.net\/it\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.polidesign.net\/it\/#website\",\"url\":\"https:\/\/www.polidesign.net\/it\/\",\"name\":\"POLI.design\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.polidesign.net\/it\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/www.polidesign.net\/it\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"it-IT\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.polidesign.net\/it\/eventi\/service-design-masterclasses-2022\/#primaryimage\",\"inLanguage\":\"it-IT\",\"url\":\"https:\/\/www.polidesign.net\/wp-content\/uploads\/2021\/12\/grafiche-varie-Masterclass_square-sito.jpg\",\"width\":600,\"height\":600},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.polidesign.net\/it\/eventi\/service-design-masterclasses-2022\/#webpage\",\"url\":\"https:\/\/www.polidesign.net\/it\/eventi\/service-design-masterclasses-2022\/\",\"name\":\"Service Design Masterclasses 2022 &bull; POLI.design\",\"isPartOf\":{\"@id\":\"https:\/\/www.polidesign.net\/it\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.polidesign.net\/it\/eventi\/service-design-masterclasses-2022\/#primaryimage\"},\"datePublished\":\"2021-12-03T12:11:34+00:00\",\"dateModified\":\"2022-11-08T15:19:50+00:00\",\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.polidesign.net\/it\/eventi\/service-design-masterclasses-2022\/\"]}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","acf":{"tipologia_evento":[{"term_id":573,"name":"Masterclass","slug":"masterclass","term_group":0,"term_taxonomy_id":573,"taxonomy":"eventi_type","description":"","parent":0,"count":18,"filter":"raw","term_order":"0"}],"relazioni":{"corso":[],"area_formazione":false,"tipologia_formazione":false,"settore":false,"tags_poli":false,"ways_of_innovation":false,"alumni":false,"people":""},"cover_title":"SERVICE DESIGN MASTERCLASSES","cover_subTitle":"Online \/\/ February- March 2022","cover_abstract":"","cover_image":{"ID":34000,"id":34000,"title":"grafiche varie Masterclass_square sito","filename":"grafiche-varie-Masterclass_square-sito.jpg","filesize":45408,"url":"https:\/\/www.polidesign.net\/wp-content\/uploads\/2021\/12\/grafiche-varie-Masterclass_square-sito.jpg","link":"https:\/\/www.polidesign.net\/it\/eventi\/service-design-masterclasses-2022\/attachment\/grafiche-varie-masterclass_square-sito\/","alt":"","author":"1434","description":"","caption":"","name":"grafiche-varie-masterclass_square-sito","status":"inherit","uploaded_to":33964,"date":"2021-12-03 15:57:12","modified":"2021-12-03 15:57:12","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/www.polidesign.net\/wp-includes\/images\/media\/default.png","width":600,"height":600,"sizes":{"thumbnail":"https:\/\/www.polidesign.net\/wp-content\/uploads\/2021\/12\/grafiche-varie-Masterclass_square-sito-150x150.jpg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/www.polidesign.net\/wp-content\/uploads\/2021\/12\/grafiche-varie-Masterclass_square-sito-300x300.jpg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/www.polidesign.net\/wp-content\/uploads\/2021\/12\/grafiche-varie-Masterclass_square-sito.jpg","medium_large-width":600,"medium_large-height":600,"large":"https:\/\/www.polidesign.net\/wp-content\/uploads\/2021\/12\/grafiche-varie-Masterclass_square-sito.jpg","large-width":600,"large-height":600,"1536x1536":"https:\/\/www.polidesign.net\/wp-content\/uploads\/2021\/12\/grafiche-varie-Masterclass_square-sito.jpg","1536x1536-width":600,"1536x1536-height":600,"2048x2048":"https:\/\/www.polidesign.net\/wp-content\/uploads\/2021\/12\/grafiche-varie-Masterclass_square-sito.jpg","2048x2048-width":600,"2048x2048-height":600}},"cover_imageThumbnail":{"ID":34000,"id":34000,"title":"grafiche varie Masterclass_square sito","filename":"grafiche-varie-Masterclass_square-sito.jpg","filesize":45408,"url":"https:\/\/www.polidesign.net\/wp-content\/uploads\/2021\/12\/grafiche-varie-Masterclass_square-sito.jpg","link":"https:\/\/www.polidesign.net\/it\/eventi\/service-design-masterclasses-2022\/attachment\/grafiche-varie-masterclass_square-sito\/","alt":"","author":"1434","description":"","caption":"","name":"grafiche-varie-masterclass_square-sito","status":"inherit","uploaded_to":33964,"date":"2021-12-03 15:57:12","modified":"2021-12-03 15:57:12","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/www.polidesign.net\/wp-includes\/images\/media\/default.png","width":600,"height":600,"sizes":{"thumbnail":"https:\/\/www.polidesign.net\/wp-content\/uploads\/2021\/12\/grafiche-varie-Masterclass_square-sito-150x150.jpg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/www.polidesign.net\/wp-content\/uploads\/2021\/12\/grafiche-varie-Masterclass_square-sito-300x300.jpg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/www.polidesign.net\/wp-content\/uploads\/2021\/12\/grafiche-varie-Masterclass_square-sito.jpg","medium_large-width":600,"medium_large-height":600,"large":"https:\/\/www.polidesign.net\/wp-content\/uploads\/2021\/12\/grafiche-varie-Masterclass_square-sito.jpg","large-width":600,"large-height":600,"1536x1536":"https:\/\/www.polidesign.net\/wp-content\/uploads\/2021\/12\/grafiche-varie-Masterclass_square-sito.jpg","1536x1536-width":600,"1536x1536-height":600,"2048x2048":"https:\/\/www.polidesign.net\/wp-content\/uploads\/2021\/12\/grafiche-varie-Masterclass_square-sito.jpg","2048x2048-width":600,"2048x2048-height":600}},"flexible":[{"acf_fc_layout":"simpleTitleText","layout_settings":{"color":"default","component_title":{"isActive":false,"testo":""}},"acfe_flexible_toggle":"","acfe_flexible_layout_title":"Simple Title + Text","numero_di_colonne":"1","content":{"occhiello":"","title":"","title_style":"normal","text":"<p>Also this year the <strong>Masterclasses Cycle<\/strong> of the <a href=\"https:\/\/www.polidesign.net\/en\/formazione\/business-design\/master--service-design-2\/\" target=\"_blank\" rel=\"noopener\"><strong>Specializing Master in Service Design<\/strong><\/a>, of Politecnico di Milano managed by POLI.design, is back: a unique opportunity to investigate and deepen issues related to service design thanks to prominent personalities and professionals of the sector.<\/p>\n<p><strong>All Masterclasses will be online<\/strong> and open to students and professionals who want to approach the world of Service Design. Below are all the five meetings scheduled between <strong>February and March 2022.<\/strong><\/p>\n","":null,"azione_cta":"legacyLink","cta_style":"button","cta_align":"left","cta":{"title":"Discover more and purchase one or all the Masterclasses","url":"https:\/\/www.polidesign.net\/it\/formazione\/business-design\/corso--service-design-masterclasses\/","target":"_blank"},"titolo_cta":"","modali_disponibil":false,"hubspot_id":"","prefill_campo_richiesta":""},"content_right":{"occhiello":"","title":"","title_style":"normal","text":"","":null,"azione_cta":"","cta_style":"normal","cta_align":"left","cta":null,"titolo_cta":"","modali_disponibil":false,"hubspot_id":"","prefill_campo_richiesta":""}},{"acf_fc_layout":"simpleTitleText","layout_settings":{"color":"default","component_title":{"isActive":false,"testo":""}},"acfe_flexible_toggle":"","acfe_flexible_layout_title":"Simple Title + Text","numero_di_colonne":"1","content":{"occhiello":"","title":"","title_style":"normal","text":"<p><span style=\"color: #7a97ab;\"><strong><span style=\"color: #7a97ab;\">MAKING CRITICAL MORE THAN HUMAN FUTURES<\/span><br \/>\n<\/strong><\/span><strong><em>THURSDAY, FEBRUARY 3 2022, 16:00 \u2013 19:00<\/em><br \/>\n<\/strong><\/p>\n<p><strong>Laura Forlano<\/strong><br \/>\n<em>Writer, Social Scientist and Design Researcher<\/em><\/p>\n<p>Designers are being challenged to find new ways of engaging in broader socio-technical systems and, at the same time, emerging technologies are changing the practices of design. This course will extend the knowledge and methods of design based on 10 years of scholarship and practice that demonstrate a critical, participatory and speculative engagement with futures.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #7a97ab;\"><strong><span style=\"color: #7a97ab;\">ENHANCED SERVICE DESIGN METHODS &amp; TOOLS<\/span><br \/>\n<\/strong><\/span><strong>THURSDAY, FEBRUARY 17 2022, 16:00 \u2013 19:00<\/strong><\/p>\n<p><strong>Yulya Besplemennova, Francesca Foglieni, Roberta Tassi<br \/>\n<\/strong><em>Service Design Tools project&#8217;s Scientific Coordinators (Yulya &amp; Francesca) and Founder &amp; Scientific Director (Roberta)<\/em><\/p>\n<p>In the past years we have been conducting research at the interception among design and other disciplines (such as behavioural science, systems thinking and speculative approaches), with the intention to enhance our practice and refresh the tools and frameworks we use everyday with new perspectives. During the masterclass, we will walk you through the results of our exploration, and show through case studies how we have been augmenting our approach to service design with new techniques.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #7a97ab;\"><strong><span style=\"color: #7a97ab;\">DATA DRIVEN SERVICE DESIGN: POTENTIAL, PRACTICE AND CHALLENGES<br \/>\n<\/span><\/strong><\/span><strong>THURSDAY, FEBRUARY 24 2022, 16:00 \u2013 19:00<\/strong><\/p>\n<p><strong>Stefaan Verhulst<br \/>\n<\/strong><em>Co-Founder of the Governance Laboratory at NYU<\/em><\/p>\n<div id=\"panel-13979-7-1-2\" class=\"so-panel widget widget_sow-editor\" data-index=\"16\">\n<div class=\"masterclass-host panel-widget-style panel-widget-style-for-13979-7-1-2\">\n<div class=\"so-widget-sow-editor so-widget-sow-editor-base\">\n<div class=\"siteorigin-widget-tinymce textwidget\">\n<div id=\"panel-13979-9-1-2\" class=\"so-panel widget widget_sow-editor\" data-index=\"23\">\n<div class=\"masterclass-host panel-widget-style panel-widget-style-for-13979-9-1-2\">\n<div class=\"so-widget-sow-editor so-widget-sow-editor-base\">\n<div class=\"siteorigin-widget-tinymce textwidget\">\n<p>What is the value and risk of leveraging new data-sets for service design? What design questions can data help answer? How can we unlock and leverage data for design in a societal responsible way? And how to develop partnerships that allow for more data driven design service? This Masterclass will explore these questions and reflect on the organizational and societal opportunities and implications of re-using data for service design.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #7a97ab;\"><strong><span style=\"color: #7a97ab;\">BEHAVIOUR, SCIENCE AND DESIGN<\/span><br \/>\n<\/strong><\/span><strong>THURSDAY, MARCH 10 2022, 16:00 \u2013 19:00<\/strong><\/p>\n<p><strong>Lauren Kelly<br \/>\n<\/strong><em>Designer, educator, science wrangler and tool maker at Behaviour Studio<\/em><\/p>\n<p>In this masterclass we will explore how the science of behaviour is applied to design. We will start by exploring the process end to end to discover how and when behavioural science is most useful to service design. Then we will zoom in and focus on key and specific areas so you can understand people and problems through a behavioural lens.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #7a97ab;\"><strong><span style=\"color: #7a97ab;\">BEYOND SILVER BULLETS. EMBRACING COMPLEXITY IN DEVELOPMENT<br \/>\n<\/span><\/strong><\/span><strong>THURSDAY, MARCH 17 2022, 16:00 \u2013 19:00<\/strong><\/p>\n<p><strong>Giulio Quaggiotto<br \/>\n<\/strong><em>Head of UNDP\u2019s Strategic Innovation unit<\/em><\/p>\n<p>In this session, we will explore why the tech driven &#8220;move fast and break things&#8221; mantra often leads to negative results when applied to complex social challenges. Drawing from real world cases in emerging markets, we will reflect on the allure of what has been called the &#8220;the reductive seduction of solving other people&#8217;s problems&#8221; (Martin) and why addressing systemic challenges such as the plastics crisis or increasing inequality require much more than being &#8220;user centered&#8221; or practising &#8220;empathy&#8221;.<\/p>\n","":null,"azione_cta":"legacyLink","cta_style":"button","cta_align":"left","cta":"","titolo_cta":"","modali_disponibil":false,"hubspot_id":"","prefill_campo_richiesta":""},"content_right":{"occhiello":"","title":"","title_style":"normal","text":"","":null,"azione_cta":"","cta_style":"normal","cta_align":"left","cta":null,"titolo_cta":"","modali_disponibil":false,"hubspot_id":"","prefill_campo_richiesta":""}}],"edizioneEvento_eventLinked":[34006,38353,38354,44224,44225,47935,60755]},"_links":{"self":[{"href":"https:\/\/www.polidesign.net\/it\/wp-json\/wp\/v2\/eventi\/33964"}],"collection":[{"href":"https:\/\/www.polidesign.net\/it\/wp-json\/wp\/v2\/eventi"}],"about":[{"href":"https:\/\/www.polidesign.net\/it\/wp-json\/wp\/v2\/types\/eventi"}],"version-history":[{"count":13,"href":"https:\/\/www.polidesign.net\/it\/wp-json\/wp\/v2\/eventi\/33964\/revisions"}],"predecessor-version":[{"id":34259,"href":"https:\/\/www.polidesign.net\/it\/wp-json\/wp\/v2\/eventi\/33964\/revisions\/34259"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.polidesign.net\/it\/wp-json\/wp\/v2\/media\/34000"}],"wp:attachment":[{"href":"https:\/\/www.polidesign.net\/it\/wp-json\/wp\/v2\/media?parent=33964"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}