Digital transformation of society has enabled a growing trend of datafication -turning most aspects of our lives into quantified data. What is the value and risk of leveraging new data-sets for service design? What design questions can data help answer? How can we unlock and leverage data for design in a societal responsible way? And how to develop partnerships that allow for more data driven design service? This Masterclass will explore these questions and reflect on the organizational and societal opportunities and implications of re-using data for service design.
Stefaan Verhulst – Co-Founder of the Governance Laboratory at NYU