DIGITAL OPEN DAYS // JUNE 29 and 30, 2022
Discover more
EARLY BIRD 10% for enrollment in Specializing Masters and Higher Education Courses starting in autumn 2022 and in 2023
Discover more

Gabriella Piccolo

UX Researcher and Service Designer at Experientia


Service Design

X edition
  • English
January 2023


Gabriella is Senior Service Designer and UX Researcher at Experientia. She’s specialized in designing innovative solutions for public/private sectors starting from users’ needs.
She has conducted design research projects and developed services in several fields such as healthcare, online banking, food&beverage and automotive. Recently she has been working closely with the municipality of Turin and the Piedmont Region to improve welfare policies and social services within the third sector.
She worked and lived in Toronto, Rotterdam, Milan, and she’s currently based in Turin. Her work includes desk and field research, video ethnography, brainstorming, participatory design sessions, workshops, insights mapping, visual communication, and fast prototyping.