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Service Design Master Classes

Lucy Kimbell | Design, Policy and Public Futures

Masterclasses

Masterclasses are a special feature of the Specializing Master in Service Design of POLI.design – Politecnico di Milano. Drawing on our extensive academic and professional network we are able to involve innovation experts and Service Design gurus to investigate cutting-edge topics connected to the world of Service Design.
Masterclasses are open events dedicated to a wider community of students and professionals that want to approach service design hot topics and meet gurus of the service design community.
All masterclasses will be online, via Zoom.

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Lucy Kimbell

Lucy Kimbell is Director, Social Design Institute, and Professor of Contemporary Design Practices at University of the Arts London. She is also Associate Fellow at Said Business School, University of Oxford where she was on the faculty for five years. Her research looks at the emergence and development of ‘design thinking’ and the use of design expertise to address organisational, social and public policy issues. Lucy is currently co-investigator on two UKRI funded projects which are cross-disciplinary and co-produced with non-academic partners. With Guy Julier, she was co-investigator on two AHRC projects exploring social design. Lucy was AHRC design research fellow in Policy Lab, a team in the Cabinet Office in 2014-15 and works with a team in the EU Joint Research Centre using foresight and design to develop policy.

Abstract

To what extent can designers contribute to how public futures anticipated? How does expertise in design connect with, problematise or invigorate other forms of practice inside government? What hopes and concerns should we have for the growing visibility of design expertise within government? In this teaching and learning workshop, Lucy will share perspectives and insights from researching and practice. This includes working with public servants in two policy labs in the UK and in the EU. She will also draw on current cross-disciplinary research projects – one aiming to develop regulatory strategies to address the issue of anti-microbial resistance in India, and another exploring the potential and take up of AI in professional services firms. Given the ongoing unfolding crises associated with the climate emergency and Covid-19, to what extent do capacities associated with design enable anticipating future ways of living, being, caring and working?

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