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  • Business Design
Executive Course

Design for Human Resources

Principles and Applicative Tools

An intensive course in collaboration with Talent Garden designed for HR professionals and designers, particularly Service Designers. A training program based on human sciences and a project-based approach for managing individuals within an organization.

Italian

Course

The role of the world of work among people’s priorities, their involvement in organizational activities, processes, and relationships within hierarchical structures are undergoing significant change. From introducing best practices fostering work-life balance to defining virtuous growth processes, these transformations need to be facilitated and guided to enhance productivity. However, attempts to improve the experience of employees and collaborators often involve internal revisions and processes that do not adequately consider real needs, motivations, advancement, and learning requirements.

The Executive Course in Design for Human Resources stems from studying people and their behaviors, and transfers necessary principles and tools to build user-centric solutions, focusing on their relationship with the organization. From the hybridization of human sciences, change management concepts, and design disciplines arises the figure of the HR Designer – a professional capable of effectively managing transformations in the working world with a focus on human capital. This role is tasked with reimagining business processes within an ecosystem of meaningful experiences for employees. The objective is to train Human Resource Designers who can fill roles such as Transformation Enablers, Change Designers, People & Culture Designers, and People Managers.

The training program provides theoretical foundations and tools for designing all phases of the Employee Experience. It has a specific focus on studying individual behaviors within their respective contexts.

  • Introduction to research techniques, user study, and user-centered design
  • Creation of employee personas and mapping of the employee journey
  • Fundamentals of organizational psychology and behavioral sciences
  • Introduction to techniques for implementing the employee experience
  • Prototyping and testing of a real-world project

Faculty



Martina Rossi Scientific Director

Course faculty

Serena Leonardi Amploom founder
Gian Paolo Lazzer Professor
Anna Meroni Professor
Eleonora Valé Professor
Shata Diallo Professor
Carlo Spellucci Professor

Didactics

Attendance

The format includes a combination of lessons and practical activities, with online sessions on Tuesdays (5:00 PM – 8:00 PM) and in-person sessions on Saturdays (9:30 AM – 4:30 PM).

 

Training objectives

  • Provide theoretical foundations and examples of best practices to address the challenge of organizational change, the creation of new experiences for individuals, or the transformation of existing experiences.
  • Transfer a comprehensive method to tackle the design of Employee Experience using a polytechnic approach.
  • Equip participants with practical tools, both analog and digital, for remote collaboration and design.

Didactic Plan

The course includes educational modules totaling 40 hours. Teaching will be delivered both in-person and remotely on the dates indicated in the schedule. The modules are divided into theoretical lectures and project work exercises. The project work will focus on a real business transformation challenge proposed by the partner company. Participants will tackle the challenge in groups.

To accommodate working professionals, the course is structured with online lessons and practical activities on Tuesdays (5:00 PM – 8:00 PM) and in-person sessions on Sartudays (9:30 AM – 4:30 PM).

Didactic Modules

The course lasts 40 hours. In-person sessions will be held partly at POLI.design and partly at Talent Garden Calabiana.

Module 1 |

People Trends & Design Methods

  • Introduction to Service Design
  • Focus on People Transformation and Employee Experience
  • Project challenge launch
  • Introduction to ethnographic research and qualitative interviews

Assignment: Between Module 1 and 2, participants will conduct interviews with employees of the project partner company.

 

Module 2 |

Employee Personas and Ideation

  • Analysis and creation of Employee Personas
  • Formulating “How Might We” questions
  • Workshop on building the Employee Journey
  • Introduction to organizational culture design and to tools for analyzing and shaping culture

 

Module 3 |

Employee Experience To Be

  • Behavioral Design
  • Introduction to creativity and brainstorming techniques: workshop for idea and solution generation

 

Module 4 |

Prototyping & Testing

  • Introduction to workplace design “Office Design”
  • Overview of analog and digital prototyping techniques
  • Designing and conducting a prototype test: “Prototyping & testing people experience” workshop

Assignment: Between Module 4 and 5, participants will test the prototype with the project partner company.

 

Module 5 |

Change Engagement

  • Introduction to the main approaches to change
  • Introduction to the Change Engagement framework
  • Design of the Change Path
  • Stakeholder analysis and engagement study

 

Final Presentation Day
Participants present their project to the organizations partnering with the Executive Course.

Title Released

Upon completion of the training program, participants will receive the open badge for the Executive Course in Human Resource Design from POLI.design.

Admission

Requirements

The Executive Course is aimed at the following profiles:

  • HR professionals (HR Manager, HR Generalist, HR Specialist, HR Business Partner, HR Consultants) interested in learning more about design as a method for addressing change challenges.
  • Designers interested in projects related to organizational design, change management, and HR transformation.

To be admitted to the course, you need to submit your application by following this link. The following documents must be attached to the application:

  • A copy of your Tax Code and ID document
  • A brief CV describing your professional profile

Deadlines

To enroll in the Course in Design for Human Resources, you must submit your application by October, 2025.

Price

The total cost of the Executive Course is € 2,562.00 per student. This amount will be paid in a single installment upon signing the private agreement.

FAMILY SUPPORT: -50%

A chance to gift your siblings the encouragement they need to invest in their future.

FRIEND TO FRIEND: -20%

An opportunity to gift to a friend to make education the foundation of their growth.

POLI.NETWORK: -50%

A promotion designed to strengthen the bond and identity among members of the Politecnico di Milano community.

BACK TO SCHOOL: -30% sui Corsi Executive

The discount for those who have already trusted POLI.design and Polimi, and wish to return to study and build their future.

MORE THAN ONE: -15%
A discount for those who want to perfect their skills, for those who continually invest in education, not just once but multiple times.

BUSINESS BOOST 

The discount designed for companies that recognize training as a crucial factor for growth.

The “Business Boost” discount provides a variable reduction on the participation fee for two or more employees in catalog courses. Specifically, the discount amounts to: 

  • 15% on the participation fee for the second employee’s enrollment
  • 20% on the participation fee for the third employee’s enrollment
  • 25% on the participation fee from the fourth employee’s enrollment onwards

Furthermore, companies that purchase more than one Course for two or more employees in the same calendar year can access an additional 10% discount on the total. 

SUPPLIERS

A 10% reduction to be applied on the participation fee (excluding registration fee or VAT) for suppliers and former suppliers of POLI.design. The reduction can be combined with other forms of discounts and/or exemptions*

*POLI.design reserves the right to verify the existence of the collaboration relationship.

 

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Faculty

Current edition

Martina Rossi Scientific Director

Course faculty

Serena Leonardi Amploom founder
Gian Paolo Lazzer Professor
Anna Meroni Professor
Eleonora Valé Professor
Shata Diallo Professor
Carlo Spellucci Professor
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